Last updated: 16 September 2026
This policy explains how Avrio Finance handles personal information when providing credit assistance. This policy may be updated from time to time; the latest version appears on this page.
About this policy
Avrio Finance provides credit assistance and is based at 2/9 Wairopi Street, Idalia QLD 4811. Gary Robinson is Authorised Credit Representative 566000 under Australian Credit Licence 384704.
Information we collect
We may collect identity and contact details, financial and employment information, credit history and loan requirements, enquiry and communication records, and website or device data.
How we use information
We use personal information to respond to enquiries, assess options, provide credit assistance, verify identity, communicate, meet legal and compliance obligations, and improve our services. We do not sell personal information.
Sharing information
Where relevant and permitted, we may share information with lenders, aggregators or licensees, valuers, insurers, credit reporting bodies, identity, document and technology providers, professional advisers and regulators.
Overseas and cloud providers
Some service providers may process information outside Australia. Contact us if you would like current details about these providers.
Cookies and analytics
Our website may use cookies and analytics for functionality, traffic measurement and service improvement. You can manage cookies through your browser settings.
Security and retention
We use reasonable safeguards to protect personal information and retain it only as needed to provide services, meet legal obligations and maintain required records.
Access and correction
Contact us to request access to, or correction of, personal information we hold about you.
Marketing and opt-out
You can opt out of marketing by using the unsubscribe link in an email, replying STOP to an SMS, or contacting us.
Complaints
Contact us first if you have a privacy concern so we can investigate. If the issue remains unresolved, you may contact the Office of the Australian Information Commissioner at www.oaic.gov.au.
Contact
Phone: 0485 973 063
Email: [email protected]
Address: 2/9 Wairopi Street, Idalia QLD 4811
Home: https://avriohomeloans.com.au/home
Credit Guide: https://www.infynity.com.au/api/middle/credit_guide/kyoeXpEn0M4LYdgZ/credit_guide.docx